2 Personal Information We Collect and Information You Give Us
We collect information you provide directly to us. For example, we collect information when you register for a Four Monkeys Coffee account, sign up for a subscription, subscribe to a newsletter or email list, purchase coffee or products made available through the Sites (collectively, the “Products”), apply for a job or otherwise communicate with us.
The types of personal information we may collect from you may include:
- Account Information: When you create an account on the Sites, you are required to provide information such as your name, e-mail address, postal address, and telephone number. You may also be asked to provide a username and password.
- Payment Information: If you make a payment through the Sites, we will need to collect your payment card number, expiration date, CVV, credit card type, and billing name and address.
- Additional Information: Additional information that you provide to us, including through comments and feedback, messages, emails, posts to public discussion boards, or answers to surveys or questionnaires that you may submit.
3 Automated Information Collection
We may collect certain information about your use of the Sites through the use of tracking technologies or by other passive means. This “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the Sites, search engines used, the internet protocol (IP) address used, the length of time spent on the Sites, the pages you looked at on the Sites, other websites you visited before and after visiting the Sites, the type of internet browser you have, the frequency of your visits to the Sites, and other relevant statistics, including the following:
- Log Information: When you access the Sites, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request, your computer operating system, mobile device and mobile operating system, name of your internet service provider or your mobile carrier, and one or more cookies (small text files containing a string of characters) that may uniquely identify your browser
- IP Address: IP address can reveal a web user’s general location (city, state, country).
- Links: The Sites may include links in a format that enables us to keep track of whether these links have been followed by IP addresses. We use this information to improve the quality of our products and design.
- URLs: When you visit or access the Sites, we automatically receive the URL of the site from which you came and the site to which you are going when you leave the Sites. Additionally, advertisers receive the URL of the page you were on when you click on an ad on the Sites.
- Aggregate Information: We may compile certain personal information and other information collected through the Sites on an aggregate basis. This information may include, without limitation, the number of people who have visited the Sites and other user demographics. Such aggregate information does not identify you individually.
4 How We Use Personal Information
Personal information collected through the Sites may be used by us and our affiliates for purposes of:
- Fulfilling your orders and providing any other services you select through the Sites;
- Responding to your questions and feedback;
- Contacting you, whether by email, postal mail, or telephone with information about the Sites, our products, or our services;
- For such purposes as you may authorize at the time you submit the information;
- Auditing, research, and analysis to maintain, protect, and improve the Sites and our services;
- Ensuring the technical functions of our network;
- Improving and customizing the content and layout of the Sites;
- Developing new products and services; or
- Compiling personal information and other information collected through the Sites on an aggregate basis.
5 Personal Information We Share
We do not sell, rent, trade, or otherwise share personal information collected through the Sites, except as described below:
- In Connection with our Offerings. We may be sharing certain personal information collected through the Site with (i) other users of the Site, and (ii) as you otherwise provide your consent. Information which you upload, post, e-mail, submit or otherwise transmit in connection with the Site to a public message board, chat area or other public area of the Site will be made public to users of the Site, including certain metadata related to such activities (such as timestamps). You are solely responsible for any such information you choose to post on or through the Site. All information that is posted to a message board, chat area, or other public area of the Site may be shared by us with others.
- Subsidiaries and Affiliates. We may share personal information with our subsidiaries and affiliates for the purposes for which you provided the information or as reasonably necessary for our internal administrative and business purposes.
- Service Providers. We work with third parties that provide services on our behalf. Such services may include payment authorization, shipping services, customer support, third-party equipment services, website hosting, marketing, and website usage analytics. We may share personal information and non-personal information with these third parties for the purpose of enabling them to provide these services. We do not bear any responsibility for any actions or policies of such third parties.
- Consent. We may share personal information in accordance with any consent you provide.
- Required by Law. We may disclose personal information or any information collected through the Sites if we are required to do so by law or pursuant to legal process, in response to a request from government officials or law enforcement authorities, or as necessary or appropriate in connection with an investigation of illegal activity.
- Certain Transactions. We may disclose or transfer personal information or any information collected through the Sites to third parties who acquire all or a portion of our business, whether such acquisition is by way of merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us
6 Aggregate Information
7 Choices and Information You Provide
You can always choose whether or not to provide information on the Sites. However, if you choose not to disclose certain information, you may not be able to establish an account on the Sites, which may limit your access to certain functions of the Sites.
8 Communications From Us
If at any time you decide that you no longer wish to receive notices from us regarding the Sites, you may indicate this preference by contacting us at firstname.lastname@example.org.
9 Do Not Track
10 Information Storage and Security
We employ reasonable security precautions to help protect against the loss, misuse, and alteration of personal information provided on or through the Sites. However, no method of transmitting or storing data is completely secure. As a result, although we strive to protect personal information about you, we cannot guarantee the security of any information you transmit to us through or in connection with the Sites. If you have reason to believe that personal information is no longer secure, please notify us immediately by contacting us in accordance with the last section below.
11 A Special Note about Children
Children are not eligible to use the Sites, and we ask that minors (children under the age of 18) not submit any personal information to us. If you are a minor, you can use the Sites only in conjunction with your parents or guardians.
12 External Links
13 Special Admonitions for International Use
The Sites are hosted in the United States and are intended for use by residents of the United States of America only. All matters relating to the Sites are governed exclusively by the laws of the State of North Carolina in the United States of America and not the jurisdiction in which you are located. If you are located outside of the United States of America and you contact us, please be advised that any information you provide to us will be transferred to the United States of America and that by submitting information, you explicitly authorize such transfer.
Last Updated: February 13th 2020